Multi-Level Categories in Synero
Synero’s Multi-Level Categories feature enables businesses to organize services systematically, enhancing both administrative efficiency and client experience. This functionality is particularly beneficial for establishments offering a diverse range of services across various departments or specialties.
Benefits of Multi-Level Categories
- Structured Organization: Categorize services into main categories and subcategories, reflecting the hierarchical structure of your offerings.
- Improved Client Navigation: Clients can easily locate and book desired services, leading to a more user-friendly booking process.
- Efficient Management: Assign specific staff members to relevant service categories, streamlining scheduling and resource allocation.
Setting Up Multi-Level Categories in Synero
- Access the Services Module:
- Navigate to the ‘Services’ section in your Synero dashboard.
- Create a Main Category:
- Click the ‘+’ icon next to ‘Categories’ and enter the name of the main category.
- Add Subcategories:
- Select the main category, click the ‘+’ icon, choose ‘Category,’ and enter the subcategory name.
- Add Services:
- Within the appropriate category or subcategory, click the ‘+’ icon, select ‘Service,’ and provide details such as service name, price, duration, and assignable staff members.
Example Scenario
Consider a clinic offering various medical services.
- Main Category: Cardiology
- Subcategories:
- Consultations
- Diagnostic Tests
- Services:
- Initial Consultation
- Stress Test
This hierarchical setup allows clients to navigate directly to the desired service, improving their booking experience.